Liquid Labs recognized for its commitment to world-class satisfaction for both customer and partner communities with the new “Proven” status from ShoreTel
Norristown, PA (PRunderground) March 25, 2009 – Liquid Labs today announced that it has achieved both Partner Proven and Customer Proven status with ShoreTel, and will attend the ShoreTel Partner Pavilion in Booth 917 at VoiceCon Orlando, 2009, to showcase its leading call recording application, LiquidWare Recorder. Liquid Labs is one of a growing number of ShoreTel Technology Partners that design innovative applications to fully integrate with the ShoreTel Unified Communications (UC) system, offering customers a wide range of productivity and efficiency enhancing benefits from proven UC technology.
ShoreTel’s open platform and growing customer base have resulted in a dramatic rise in the popularity of the Shortel technology partner program, and increasing demand from customers for integrated UC applications. ShoreTel recently introduced two new program levels, in addition to the original ShoreTel Certified level—Partner Proven and Customer Proven. These levels are designed to help organizations identify the best solution to meet their needs. Liquid Labs has achieved both Partner Proven and Customer Proven status.
“Achieving this status is a clear indicator that both our customers and partners are having a positive experience with our product, and with us as a company,” said Richard Tarity, president and CEO of Liquid Labs. “Our commitment to providing world-class products and world-class customer service also has fueled our explosive growth. We are also very excited that ShoreTel has chosen to use our product for their internal Technical Assistant Center.”
“Call recording solutions have become increasingly popular in deployments with ShoreTel contact centers, offering important training and monitoring features for our customers. The LiquidWare Recorder solution has proven to be easy to manage and is very flexible—benefits which fully align with ShoreTel’s commitment to ease of use and product and service excellence.”
At VoiceCon Orlando 2009, Liquid Labs will preview several exciting new features in the LiquidWare Recorder in Booth 917. These demonstrations include how their innovative solution leverages the uniquely distributed architecture of ShoreTel to help improve business performance, minimize risk and maintain compliance in regulated industries.
About Liquid Labs
Liquid Labs is the leader in application development in voice over IP technology. Today, integrating voice applications into enterprise data applications is an essential part of business, and Liquid Labs’ approach to application convergence is the foundation of bringing these technologies together.
About ShoreTel
ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications systems. ShoreTel enables companies of any size to seamlessly integrate all communications-voice, data, messaging-with their business processes. Independent of device or location, ShoreTel\’s distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-877-80SHORE.
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CONTACT INFORMATION:
Contact Name: Richard Tarity
Phone #: 484-654-1500
Email: rtarity@liquidnetworks.com
Web: http://www.liquidnetworks.com
Please direct all questions to the person listed under “contact information” above. PRunderground does not represent this company, we are simply the distributor of this release.
